Candle Builders Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Sending Orders to Candle Builders

Overview

Order Desk can submit your print on demand orders to Candle Builders. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.

This guide will explain how to set up and use the Candle Builders integration.

Setup

To connect to Candle Builders, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Candle Builders integration. Alternatively, search for it in the available search bar.

Enter your Customer ID to connect to Candle Builders.

To find your Candle Builders credentials, please contact Candle Builders directly.  Order Desk support is not able to help with finding or resetting your Candle Builders credentials, as they are created and provided by Candle Builders.

Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

After Import, Move To

Select the folder you want orders to be moved into after they are sent to Candle Builders.

If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Candle Builders sends shipment details back into Order Desk.

Product Settings

For more information on what the product settings within the Candle Builders integration do, please read the Print on Demand Product Settings guide.

Sending Orders to Candle Builders

Getting your orders ready to send to Candle Builders will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

Field Name Field Description
print_url Required. Link to your artwork file to be used for the label.
print_sku / scent Candle Builders product code/SKU for the item.

If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the How to Work with Inventory Details guide.

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