Flurry Integration


Integration Setup
Inventory Syncing
Product Code Match
Shipping Class Match


Order Desk can send orders directly to FB Flurry then pull shipment details back into your orders and send them to your shopping carts, if applicable.

This guide covers the setup and settings with the Flurry integration.

Integration Setup

To enable the integration, click on the Manage Integrations link in the Integrations menu in the left sidebar.

Under the Fulfillment tab, find and enable Flurry. Alternatively, use the search bar.

Add your Flurry credentials to make the connection to Order Desk. If you do not know what your credentials are, you must get these from Flurry. Order Desk does not know your private credentials for another company and cannot help you with this step.


After Import, Move To

Select the folder orders should be moved to after they are sent to Flurry from Order Desk. Typically this is set to Prepared, but any custom folder can be used.

After Shipment, Move To

Select the folder orders should be moved to when Flurry sends tracking details back to Order Desk. Typically this is set to Closed, but any custom folder can be used.

Available Ship To Codes

The ship to codes vary from one Flurry account to another. Add the Flurry shipping codes your account uses here. These will appear as options in the Shipping Class Match section.

Default Ship To Code

Set the Ship To Code that you want Flurry to use for your orders. If you need to apply specific codes to certain orders, use the Shipping Class Match section below to match your method names to the ship to codes from Flurry that you set in the Available Ship To Codes section.

Automatically Send Imported Orders to Flurry

If you plan to automatically submit every order to Flurry for fulfillment, you can enable this setting. All orders will be sent as they come in to Order Desk.

If you have any other fulfillment services or will have any orders you don't want to send to Flurry, keep this disabled. Use rules to submit orders to the appropriate vendor or fulfillment service instead.

Inventory Syncing

Sync Inventory

If you would like Flurry to send inventory reports to Order Desk, enable this setting. If enabled, your stock counts will be pulled into Order Desk on the interval selected in the next setting.

Sync Update Interval

If Sync Inventory is enabled, select the interval you would like Order Desk to pull in inventory updates from Flurry.

Product Code Match

Product Code Match

If the SKUs in your shopping cart don't match the SKUs Flurry has for your products, you can match them to each other here. More information on how to set this up can be found in the product code match guide.

To create bundles, refer to the product code match bundles section of the guide.

Product Code Skip

To prevent certain SKUs from being sent to Flurry, add them to the Product Code Skip field. Any items included here will not be sent through with your orders. Add one SKU per line.

Picklist Message Field

If filled in, this checkout data field will be sent on as a note on the picklist. We send this to the packer_instructions field in Flurry.

Inventory Location Match

If you only want to send certain items to Flurry, you can set the inventory location name from the item in this field. Orders with items that don't have an exact match will not be submitted.

To avoid confusion about which items in which orders are being sent for fulfillment, it is generally better to split orders than to use this field. If you do choose to use this field, please be careful that your inventory location names match exactly.

Shipping Class Match

To tell Flurry what methods you want them to use, you will need to match your method names to theirs. This can be done in the Shipping Class Match section. Make sure to set your Available Ship To Codes first so you can match your shipping method names to their codes. 

If the shipping methods you set up in your shopping cart(s) don’t match the  Available Ship To Codes you have from Flurry, they won’t know what methods you intend for them to use. When this happens, the Default Ship To Code will be used instead for all of your orders.

For detailed instructions on setting this up, please read through the shipping class match guide.

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