White Label MFG Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to White Label MFG

Overview

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to White Label MFG for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.

This guide explains how to set up and use the White Label MFG integration and the features available.

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the White Label MFG integration.

Alternatively, search for White Label MFG from the available integrations search.

Enter the credentials supplied to you by White Label MFG and click to connect.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

Default Mail Class

Choose the mail class you want White Label MFG to use for orders.

If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to White Label MFG.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when White Label MFG sends tracking details back.

Product Settings

For more information on what these product settings within the White Label MFG integration are for, please refer to the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Tribe Socks uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Tribe Socks what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to White Label MFG

Initially, getting your orders ready to send to White Label MFG is going to take some time before everything is in place for it to happen automatically. For detailed instructions on how to use Order Desk with your print on demand orders, please take a few moments to read the print on demand fulfillment guide.

Item Details

The following fields can be set as variations or item metadata for each item in an order:

Field Name Field Description
print_sku The White Label MFG product code for the item.
print_url Link to your artwork file. print_url_1 is also accepted. Available in values 1 through 6.
print_location Options are Full Front, Back, Left Chest and others as specified. Available in values 1 through 6.
print_height Height of the image to be printed (1/10mm). Available in values 1 through 6.
print_width Width of the image to be printed (1/10mm). Available in values 1 through 6.
print_leftoffset Left offset from the center of the image to be printed (1/10mm). Available in values 1 through 6.
print_topoffset Top offset of the image to be printed (1/10mm). Available in values 1 through 6.

Order Details

The following fields can be set as checkout data or order metadata to add or change the details that are sent to White Label MFG about the order.

Field Name Field Description
StoreName Set the store name on an order by order basis.

If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.

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