TradeGecko Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Manual Imports

Overview

Order Desk can connect to your TradeGecko account and automatically download orders.

This guide explains how to set up and use the TradeGecko integration in Order Desk.

Setup

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable TradeGecko.

Once enabled, sign into TradeGecko from Order Desk and follow the prompts to connect. You will need to authorize Order Desk to access your TradeGecko account.

Integration Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from TradeGecko.

Folder for New Orders

Select the folder where newly imported orders from TradeGecko should be placed.

For more information, see the Working with Folders guide.

Sync Tracking Numbers

Enable this setting to have shipment information sent back to TradeGecko as tracking is added to orders in Order Desk.

Sync Inventory Levels

Enable to have inventory counts synced to TradeGecko. As inventory counts are updated in Order Desk, they will be sent to TradeGecko to update the product availability there.

Import Status Settings

Select the specific types of orders you want Order Desk to download from TradeGecko. Each status or setting is described below.

Type Description
Order Status Select if you want Order Desk to import draft, active, finalized or all orders.
Fulfillment Status Select if you want Order Desk to import unshipped, partially shipped, shipped or all orders.
Payment Status Select if you want Order Desk to import unpaid, partially paid, paid or all orders.
Invoiced Status Select if you want Order Desk to import uninvoiced, partially invoiced, invoiced or all orders.
Shippability Status Select if you want Order Desk to import not shippable, partially shippable, unshippable or all orders.
Packed Status Select if you want Order Desk to import unpacked, partially packed, packed or all orders.
Stock Locations Select which stock locations you want Order Desk to download. If an order has items in it for more than one stock location, but only one of the locations is selected here, the order will split, and only the items for the location selected will be imported into Order Desk.
Country Filter Use two digit country codes, separated by commas, to only import orders from specific countries. Add a - to exclude orders from specific countries. For example, US,CA,MX will only import orders for the United States, Canada and Mexico. -US,-CA,-MX (or -US,CA,MX) will import all orders except for the United States, Canada and Mexico.

Manual Imports

If you need to manually download orders, you can do so by entering the date from which you want to look for orders and clicking the Import Orders button.

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