QuickBooks Commerce Integration


Order Import Settings
Manual Imports


Order Desk can connect to your QuickBooks Commerce (formerly known as Tradegecko) account and automatically download orders. Note that this integration is not for any accounting services offered by QuickBooks.

This guide explains how to set up and use the QuickBooks Commerce integration in Order Desk.


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable QuickBooks Commerce.

Alternatively, search for QuickBooks Commerce from the available integration search.

Once enabled, sign into QuickBooks Commerce from Order Desk and follow the prompts to connect. 

You will need to authorize Order Desk to access your QuickBooks Commerce account.


Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from QuickBooks Commerce.

Folder for New Orders

Select the folder where newly imported orders from QuickBooks Commerce should be placed.

For more information, see the Working with Folders guide.

Sync Tracking Numbers

Enable this setting to have shipment information sent back to QuickBooks Commerce as tracking is added to orders in Order Desk.

Sync Inventory Levels

Enable to have inventory counts synced to QuickBooks Commerce. As inventory counts are updated in Order Desk, they will be sent to QuickBooks Commerce to update the product availability there.

Inventory Stock Location

Select the location where inventory stock counts should be sent if Sync Inventory Levels is enabled.

Order Import Settings

Select the which orders you want Order Desk to download from QuickBooks Commerce.

First Import Date

Orders from before this date will not be imported.

Order Status

Select if you want Order Desk to import draft, active, finalized or all orders.

Fulfillment Status

Select if you want Order Desk to import unshipped, partially shipped, shipped or all orders.

Payment Status

Select if you want Order Desk to import unpaid, partially paid, paid or all orders.

Invoiced Status

Select if you want Order Desk to import uninvoiced, partially invoiced, invoiced or all orders.

Shippability Status

Select if you want Order Desk to import not shippable, partially shippable, unshippable or all orders.

Packed Status

Select if you want Order Desk to import unpacked, partially packed, packed or all orders.

Stock Locations

Select which stock locations you want Order Desk to download orders from. If an order has items in it for more than one stock location, but only one of the locations is selected here, the order will split, and only the items for the location selected will be imported into Order Desk.

Country Filter

Use two digit country codes, separated by commas, to only import orders from specific countries. Add a - to exclude orders from specific countries. For example, US,CA,MX will only import orders for the United States, Canada and Mexico. -US,-CA,-MX (or -US,CA,MX) will import all orders except for the United States, Canada and Mexico.

Manual Imports

If you need to manually download orders, you can do so by entering the date from which you want to look for orders and clicking the Import Orders button.

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