IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Inklocker for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
This guide explains how to set up and use the Inklocker integration.
To connect to Inklocker, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Inklocker.
Alternatively, search for Inklocker from the available integration search.
Enter your API Token and click to connect.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Inklocker.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after Inklocker sends shipment details back to Order Desk.
Default Shipping Class
Choose the shipping class you want Inklocker to use for your orders. They offer 5 Day, 3 Day and Next Day.
Default Return Address
Set the default return address that Inklocker should use on your shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Inklocker settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
For more information on what these product settings within the Inklocker integration are for, please refer to the Print on Demand Product Settings guide.
Sending Orders to Inklocker
Initially, getting your orders ready to send to Inklocker is going to take some time before everything is in place for it to happen automatically. For detailed instructions on how to use Order Desk with your print on demand orders, please take a few moments to read the print on demand fulfillment guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each item in an order.
Replace the _x with 1-5 for items with multiple artwork files (ie print_url_1, print_location_1, print_url_2, print_location_2, etc.)
|Field Name||Field Description|
|print_sku||Required. Inklocker base product ID. See below for more details.|
|print_url||Required. Link to the artwork file. Add additional files, up to 5, by using print_url_1 through print_url_5.|
|print_location_x||Required. For multi-location prints. Please use front or back.|
|print_type_x|| Optional. Defaults to dtg. Valid values are sublimation or dtg.
|print_offset_x||Optional. Offset for the print. Defaults to 0inx2in.|
|print_size_x|| Optional. Size of the print. Defaults to 14inx16in.
|print_dpi_x||Optional. The DPI that the artwork will be printed. Defaults to 150.|
|print_options_x||Optional. Enter special print_options if specified by Inklocker, separated by comma (no spaces).|
|size||The size of the product. Defaults to "one" if nothing provided.|
|color||The color of the product. We will attempt to normalize.|
Finding the print_sku
Inklocker SKUs have multiple parts: hanes-5250-ltblue-2xl. The print_sku is the first part of the SKU before the color and size variant info, in this case hanes-5250.
When adding the print_sku to your products, use this first part of the SKU and Order Desk will attempt to build the rest of the SKU from the color and size variations on your product.
If you would like to pass in the full product SKU, including the color and size variants, add an asterisk (*) to your print_sku: hanes-5250-ltblue-2xl*. The * will signify to Order Desk to pass the full SKU without modification.
If there is no size variation, "one" will be the value used. If there is no color variation, it will be skipped.
If you get an invalid SKU error when trying to submit orders to Inklocker, contact Order Desk support.