Dsco Retailer Integration
IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to Dsco (formerly DropShip.com) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.
Dsco Retailer is a fulfillment integration. If you are looking for the Dsco shopping cart to import your orders into Order Desk, please use the Dsco Supplier integration.
This guide explains how to set up and use the Dsco Retailer integration.
On the Order Desk setup page, enter your provided oauth token and account ID. You will also need to enter your primary supplier ID. You can get this ID by going to the "Trading Partners" tab in the Dsco admin and check the dsco_account_id column for your primary supplier. If you use a different supplier, you can set this on each order.
To connect to Dsco, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Dsco Retailer integration.
Alternatively, search for Dsco Retailer from the available integration search.
Once enabled, add your Dsco Oauth Token, Account ID and Supplier ID and click to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Dsco.
After you have connected the integration, you can apply any necessary details or preferences to the settings.
Default Supplier ID
The Supplier ID is added when the integration is enabled. If necessary, you can update the Supplier ID here.
Default Mail Classes
Choose the shipping classes you want Dsco to use for your orders.
If you need to apply specific methods for certain orders, match your method names to the names Dsco uses in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Dsco.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as Dsco sends shipment details back to Order Desk.
If Canceled, Move To
Select the folder you want orders to be moved into if the order is canceled at Dsco.
Automatically Send Imported Orders To Dsco
If selected, every order that is added to Order Desk will automatically be sent to Dsco.
Select this setting only if all orders will be sent to Dsco. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent to Dsco do not select this.
Product Code Match and Skip
For more information on how Product Code Match and Product Code Skip work, please read the Product Code guide.
Gift Message Field
Set the name of a checkout data field if you want the gift message in that field on an order to be sent to Dsco.
If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.
Picklist Message Field
Set the name of a checkout data field if you want the message in that field on an order to be sent to Dsco as instructions for the picklist.
Inventory Location Match
If you only want to send certain items to Dsco, you can set the inventory location name from the item in this field. Orders with items that don't have an exact match will not be submitted to Dsco.
To avoid confusion about which items in which orders are being sent for fulfillment, it is generally better to split orders than to use this field. If you do choose to use this field, please be careful that your inventory location names match exactly.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Dsco uses, they won't know what methods you intend for them to use. When this happens, the default mail classes applied above will be used instead for all of your orders.
To tell Dsco what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
When submitting orders to Dsco, there are some special values that can be set as checkout data or metadata.
||Set to 1 to require the shipping company to get a signature during delivery.|
||Enter a value if to replace the default Supplier ID for a specific order. Note that all items from an entire order must be from the same supplier.|